Terms of service

Welcome to Aureva Perfumes. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue use of the website.

1. Business Information

This website is owned and operated by Aureva Perfumes.

Business Address:

AURA BLOOMS

353A, Near CMS School

NH-66, Pathaamkallu

Thalikulam, Thrissur

Kerala – 680641

India

Email: connect.aurevaperfumes@gmail.com

Phone: +91 9292870792

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.

• You are legally capable of entering into binding contracts.

• The information you provide is accurate and complete.

3. Products and Services

Aureva Perfumery offers fragrances, perfumes, and related products through this website.

We reserve the right to:

• Modify or discontinue products without notice.

• Limit product quantities.

• Refuse service or orders at our sole discretion.

All product descriptions, pricing, availability, and specifications are subject to change without prior notice.

4. Product Representation

We strive to display product images, packaging, colors, and descriptions as accurately as possible.

However:

• Actual product appearance may vary slightly due to screen settings, photography, lighting conditions, or packaging updates.

• Fragrance performance and longevity may vary depending on skin chemistry, weather conditions, application method, and individual usage patterns.

Such variations shall not be considered defects.

5. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Payments may be made through approved payment methods including:

• UPI

• Credit Cards

• Debit Cards

• Net Banking

• Wallets

• Other payment methods supported by Shopify or authorized payment providers

Aureva Perfumery reserves the right to modify pricing, promotions, discounts, or offers without prior notice.

6. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Cancel orders suspected of fraud, unauthorized activity, pricing errors, or misuse of promotions.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method.

7. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping & Delivery Policy.

Estimated delivery timelines are provided for convenience only and are not guaranteed.

Aureva Perfumery shall not be liable for delays caused by courier partners, weather conditions, public holidays, transportation disruptions, regional restrictions, or circumstances beyond our reasonable control.

8. Returns, Refunds and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.

Customers are encouraged to review the policy carefully before placing an order.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Interfere with website operations or security.

• Upload malicious software or harmful content.

• Misrepresent your identity.

• Attempt unauthorized access to our systems, customer information, or website infrastructure.

Any violation may result in suspension or termination of access and may lead to legal action where appropriate.

10. Intellectual Property Rights

All content available on this website, including but not limited to:

• Aureva Perfumery brand name

• Logos and trademarks

• Product names

• Product descriptions

• Images and videos

• Graphics and designs

• Website layout

• Marketing materials

• Text content

is the exclusive property of Aureva Perfumery or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Aureva Perfumery does not control or endorse such websites and shall not be responsible for their content, privacy practices, or policies.

Accessing third-party websites is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Aureva Perfumery shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of business opportunities

• Website downtime

• Data loss

• Delivery delays caused by third parties

• Events beyond our reasonable control

Our total liability in any circumstance shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

13. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

Aureva Perfumery makes no warranties or representations regarding uninterrupted website availability, error-free operation, or the absence of viruses or harmful components.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts located in Thrissur, Kerala, India.

16. Changes to Terms & Conditions

Aureva Perfumery reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes will become effective immediately upon publication on the website.

Continued use of the website after such changes constitutes acceptance of the revised Terms & Conditions.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Aureva Perfumes