Frequently Asked Questions
1. What makes Aureva Perfumes different?
Aureva Perfumes creates thoughtfully crafted fragrances designed to leave a lasting impression. Each fragrance is carefully blended using quality ingredients to deliver a memorable scent experience.
2. How long do Aureva fragrances last?
Fragrance longevity may vary depending on skin type, weather conditions, and application method. On average, Aureva fragrances are designed to provide long-lasting performance throughout the day.
3. Are Aureva perfumes suitable for both men and women?
Some of our fragrances are designed as unisex scents, while others may have a more masculine or feminine character. Please refer to the fragrance description for guidance.
4. How can I choose the right fragrance?
We recommend reviewing the fragrance notes and scent profile mentioned on each product page. Understanding the top, heart, and base notes can help you find a fragrance that matches your preference.
5. Are your perfumes original and authentic?
Yes. All Aureva products are genuine and manufactured exclusively for Aureva Perfumes.
6. Do you offer Cash on Delivery (COD)?
Cash on Delivery availability may vary based on location and serviceability. Available payment options will be displayed during checkout.
7. How long does delivery take?
Orders are typically delivered within 3–8 business days across India. Delivery timelines may vary depending on location and courier partner operations.
8. How can I track my order?
Once your order is shipped, tracking details will be sent to your registered email address or mobile number.
9. Can I cancel my order?
Orders can be cancelled within 24 hours of placing the order, provided they have not been processed or shipped.
10. Can I return a perfume if I do not like the fragrance?
No. Due to hygiene and product integrity reasons, we do not accept returns or offer refunds based on personal fragrance preferences.
11. What should I do if my product arrives damaged?
Please contact us within 48 hours of delivery and share an unboxing video along with clear photographs of the product and packaging. Our team will review your request and assist accordingly.
12. Do you offer exchanges?
Exchanges are offered only in cases where a wrong, damaged, or leaking product is delivered and subject to stock availability.
13. How should I store my perfume?
Store your fragrance in a cool, dry place away from direct sunlight, excessive heat, and humidity to maintain its quality and performance.
14. Are Aureva perfumes safe for sensitive skin?
Our products are formulated for external use only. If you have sensitive skin or allergies, we recommend performing a patch test before regular use.
15. How can I contact Aureva Perfumes?
You can reach us at:
Email: connect.aurevaperfumes@gmail.com
Phone: +91 9292870792