Privacy Policy

Last Updated: June 2026

 

Aureva Perfumery ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

        Full Name

        Email Address

        Phone Number

        Billing Address

        Shipping Address

        Order Details

        Communication Preferences

Payment Information

Payments are processed securely through trusted third-party payment gateways such as Razor pay, Shopify Payments, UPI providers, credit card providers, debit card providers, and net banking services.

Aureva Perfumery does not store your card details, CVV, UPI PIN, passwords, or banking credentials.

 

Automatically Collected Information

When you visit our website, we may automatically collect:

        IP Address

        Browser Type

        Device Information

        Operating System

        Website Usage Data

        Pages Visited

        Referral Sources

        Shopping Activity on the Website

 

2. How We Use Your Information

We use your information to:

        Process and fulfill orders

        Deliver products and services

        Provide customer support

        Send order confirmations and shipping updates

        Improve website functionality and user experience

        Personalize your shopping experience

        Prevent fraud and unauthorized transactions

        Comply with legal and regulatory obligations

        Send promotional communications where permitted

 

3. Marketing Communications

With your consent, we may send promotional emails, SMS messages, WhatsApp messages, or other marketing communications regarding new products, offers, and updates.

You may unsubscribe from marketing communications at any time by:

        Clicking the unsubscribe link in emails

        Replying STOP where applicable

        Contacting us directly

Even if you opt out of marketing messages, we may still send transactional communications related to your orders.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

        Shopify for website operation and order management

        Payment gateway providers

        Shipping and courier partners

        Analytics and marketing service providers

        Government authorities or legal agencies when required by law

All third-party service providers are required to handle your information securely and only for authorized business purposes.

 

5. Shopify Platform

Our website is hosted on Shopify.

Shopify provides the e-commerce platform that enables us to sell our products and services to you. Your information may be stored through Shopify's data storage systems, databases, and secure applications.

For more information about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

        Improve website performance

        Remember user preferences

        Analyze website traffic

        Measure marketing effectiveness

        Enhance shopping functionality

You may disable cookies through your browser settings; however, some website features may not function properly.

 

7. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information.

Security measures may include:

        SSL encryption

        Secure payment processing

        Restricted data access

        Secure hosting infrastructure

Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

 

8. Data Retention

We retain personal information only for as long as necessary to:

        Complete transactions

        Provide customer support

        Meet legal obligations

        Resolve disputes

        Enforce our policies

When information is no longer required, it will be securely deleted or anonymized.

 

9. Your Rights

Subject to applicable laws, you may request to:

        Access your personal information

        Correct inaccurate information

        Update your personal information

        Delete your personal information

        Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

 

10. Children's Privacy

Our products and services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

 

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of such third-party websites. We encourage users to review the privacy policies of any external websites they visit.

 

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

 

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Aureva Perfumes

AURA BLOOMS

353A, Near CMS School

NH-66, Pathaamkallu

Thalikulam, Thrissur

Kerala – 680641

India

Email: connect.aurevaperfumes@gmail.com

Phone: +91 9292870792